Returns

If you have a change of mind or would like to exchange an item(s) we will help you out as best we can.

All eligible full priced items can be returned for a store credit within 14 days of receiving your parcel. Please ensure you meet the below criteria to make a return

Return Criteria

* All items must be in their original condition, be unworn and unwashed and with all original packaging/labels attached and undamaged (where applicable).

* All items must be in original and saleable condition, no fake tan, make-up or deodorant marks/odours.

* Must be full priced item(s). All sale or clearance items are final and can not be returned.

* Must be sent back to us within 14 days of receiving your item(s)

* For hygiene reasons swimwear, stockings and Sonsee items can not be returned.

 

Please Note

* Return shipping is at the buyers expense and must be returned with a tracking number

* Store credit will be issued upon receipt and inspection of the item(s) 

* Store credits are valid for 12 months. They do not include the cost of shipping.

* Curvy Diva reserves the right to refuse any returns or change of mind purchases.

* If items are returned to Curvy Diva in a way that additional cost are charged to us (COD delivery etc), the customer is to pay these fees prior to receiving any refunds or store credit.

Sending a Return

* Please make sure you have read and understood the above policy

Send your return to 

Curvy Diva 

338 Raymond St

Sale Vic 3850

make sure you include your reason, order #, your name address and contact number